Head-mounted Noise-cancelling Wireless Headphones

“Free Shipping Nationwide + 15-20 Days Easy Return/Refund ✅”

Return Time:
You have 15–20 days from the day you receive the product to request a return.

What Can Be Returned?

• Unused, unwashed, with original tags and packaging.
• Defective, damaged, or wrong item → always accepted.

What Cannot Be Returned?

• Underwear, swimwear, personalized items, or hygiene products (mentioned on product page).

How to Return:

1. Email us at [your email, e.g., luxivaofficial999@gmail.com
   with your order number and reason.
2. Send photos if the item is defective.
3. We’ll approve and give you the return address.
4. You ship it back (you pay return shipping, unless it’s our mistake).

Refund:

• Full refund to your original payment method (minus original shipping cost).
• If our fault (wrong/defective item) → we cover everything, including return shipping.
• Refund processed in 7–10 business days after we receive the item.